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If a charity sent you a medal

What a thank-you medal is, what its line means and how to keep and share it.

Some charities use Breaktape to say thank you, with a medal for volunteering, fundraising or supporting them. If one arrived for you, it's yours to keep, just like a finisher medal.

What a thank-you medal looks like

The email's subject is A thank-you medal from and the charity's name. It opens with Thank you and your first name.

Your medal shows your name, the award and the charity. Most also carry a line chosen by the charity, shown large, such as:

  • Raised £400
  • 10 years of volunteering
  • Team captain

The line is part of the signed medal. It's exactly what the charity wrote when they gave it.

Keep it

  1. Open the email and tap Keep your medal.
  2. Tap Keep this medal. We send a 6-digit code to the address the medal went to.
  3. Type the code into the 6-digit code box and tap Keep my medal.

Your medal goes into your trophy cabinet, alongside any finisher medals you have. See Keeping your medal for more help.

Share it

Thank-you medals share in the same way as finisher medals: from the email's Share your medal button, or from the medal in your cabinet. The message that goes with it reads something like "Hope Trust gave me a medal to say thank you: Raised £400."

Your public medal page says you were given a thank-you medal by the charity, with the line, the award and the date. See Sharing your medal.

Privacy

You have the same choices as for any medal: public or private, and whether to hide your surname. See Privacy choices.

Think about the line before you share. If it shows an amount you raised and you'd rather keep that between you and the charity, make the medal private.

Good to know

  • Your thank-you medal comes from the charity, not from Breaktape. If something on it is wrong, contact the charity.
  • If the charity updates your medal, you get an email saying has been updated, and the old link points to the new medal.
  • Anyone can check your medal is genuine on its verification page. It shows who gave it and when.
  • A thank-you medal for a child under 13 is always private, and a parent or guardian keeps it. See Medals for children.

Still stuck?

Your event's organiser can help with results and names. For anything else, email support@breaktape.com and tell us which guide you were reading.