The line on the medal

How to give each thank-you medal its own line, like "Raised £400", and everywhere that line appears.

The line on the medal is a few words that make each medal personal: what this person did, in your words. "Raised £400", "5 years volunteering", "Ran 100 miles in May". It's often the part people are proudest of, and it's what their share images lead with.

Adding a line

The line is optional, and it can be up to 40 characters, including spaces.

For one person: fill in Line on the medal on the one-person form. A counter shows how many characters you've used, and the medal preview updates as you type. See Giving a medal to one person.
For a list: add a column headed Line on the medal (or Line, Medal line, Message or Reason). See Sending medals to a list of people.

Amounts raised

In a list, you can give an Amount raised column instead, and Breaktape writes the line for you:

In your spreadsheet	On the medal
400	Raised £400
£412.50	Raised £412.50
1,200	Raised £1,200

Whole pounds show without pence. Amounts are read as pounds sterling. If a row has both a line and an amount, the line is used, so you can write something different for one or two people.

Where the line appears

Once the medal is given, the line shows up in all these places:

On the medal, below their name, as long as the Line on the medal (or amount raised) field is switched on in the design (it is in the starter design).
In the email, in the opening sentence: your charity "has given you a medal to say thank you: Raised £400".
On their medal page, in large type under "was given a thank-you medal by" your charity.
On the verify page, as On the medal, when the holder's details are public.
On their share images, as the big headline. With no line, the share images say "Thank you".
In their trophy cabinet, under the medal.
In the words that come with a share, like "Riverside Hospice gave me a medal to say thank you: Raised £400."

The line is part of the signed medal, so the verify page can confirm it's exactly what your charity wrote.

Writing a good line

Lead with the achievement: "Raised £1,250" reads better than "Thanks for raising £1,250".
Keep it short. The medal fits 40 characters, but shorter lines are bigger and easier to read on a phone.
Use the same style across a list, so a group of medals looks like a set.
Avoid anything you wouldn't want on a public page. Unless the person is under 13 or makes their medal private, their line is visible to anyone with the link.

If the line is too long

On the form you can't type more than 40 characters. In a list, a long line is flagged by row, for example "Row 22: the line on the medal is 46 characters. Keep it to 40, so it fits." Shorten it in your spreadsheet and upload again.

Good to know

With no line, the medal still has their name, the award and the year, and the email simply says your charity has given them a medal to say thank you.
Changing a line after the medal has been sent isn't available from the awards page yet. Email support@breaktape.com if you need to fix one.
On medals for your own event, the line shows the amount raised instead. See Showing amounts raised on race medals.

Next in Thank-you awardsDesigning your thank-you medal

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